Workers in the field or private locators can effortlessly enter dig details, customer information, and visually map out dig sites using our intuitive Create Ticket page. This streamlined process ensures that all necessary information is accurately captured, facilitating efficient communication and coordination. By providing a user-friendly interface, we empower professionals to manage their tasks with greater precision and ease, ultimately enhancing project outcomes and safety.

Filter locate requests and automate their functions, including clearing, routing, communications, and emergency alerts. This advanced system enhances efficiency by reducing manual tasks, ensuring accurate processing, and providing timely notifications. With automation, you can focus on critical aspects of your work, confident that routine operations are handled seamlessly, leading to improved response times and overall effectiveness in managing locate requests.

Get an overview of your locators and their workload with our purpose-built Dispatch user role. This feature provides you with ultimate control from the office, allowing you to monitor and manage field activities in real time. With detailed insights into each locator’s tasks and schedules, you can optimize resource allocation, enhance productivity, and ensure that all projects are on track. This centralized control system streamlines operations, enabling you to make informed decisions quickly and efficiently..

Our sketch tool is incredibly sophisticated, providing advanced functionality for drawing vectorized markups on maps with precision. Whether you need to draw on a blank canvas or overlay various layers, our tool supports integration with GIS, Google Maps, Esri, and more. Utilize our built-in stamps and measuring tools to enhance your markups with standardized symbols and accurate distance calculations. This comprehensive tool not only improves collaboration and communication but also enhances the accuracy and efficiency of your field operations.

Custom deliverables are automatically created within Utilocate, streamlining your workflow with ease. Whether you need intricate Subsurface Utility Engineering (SUE) level reports or straightforward locate forms, our automation handles everything seamlessly. All recorded information, including custom stickers, timestamps, state dig laws, and detailed locate sketches, are meticulously compiled into a comprehensive PDF report. This report is then automatically emailed to excavators and sent back to 811 / One Call, ensuring all stakeholders receive timely and accurate documentation. 

Utilocate handles your positive response submissions for you, eliminating the need for manual intervention. This automation streamlines the locate process, ensuring that all required responses are promptly and accurately sent. By keeping everything within one integrated system, you can easily track the status of each locate request, monitor compliance, and maintain a comprehensive record of all communications. This centralized approach not only enhances efficiency but also provides you with complete visibility and control.

We set up automations based on user profiles and roles to ensure that routine tasks don’t disrupt your workflow. Our goal is to make Utilocate the most efficient ticket management system in the industry. To achieve this, we automate essential functions such as document sending, ensuring that all necessary reports and notifications are dispatched without manual intervention. Additionally, we implement mandatory checklists to ensure that locators complete all required steps, preventing them from skipping any critical tasks. 

Utilocate leverages AI to provide valuable insights by accessing and analyzing historical data. The system can alert you to potential dangers by identifying patterns and trends that indicate increased risk. For example, if certain areas have a history of frequent utility strikes or other hazards, the AI can highlight these hotspots, allowing you to take proactive measures. As you continue to use Utilocate, it learns and evolves, becoming more adept at recognizing potential issues and optimizing your processes. 

Our rule builder functions like an If-This-Then-That tool, enabling you to create custom automations tailored to your specific needs and streamline your processes efficiently. With this powerful feature, you can set up rules to automatically manage various scenarios. For instance, if a locate request is received within a designated polygon, the system can automatically assign it to a specific locator, mark it as an emergency, and send out a text notification. These automated workflows ensure that your operations run smoothly and responsively. 

Utilocate seamlessly connects to leading GIS and mapping platforms, including Esri, Google Maps, ArcGIS, and more, offering unparalleled compatibility and versatility. With Utilocate's robust integration capabilities, you can easily import current utility map data from these platforms, ensuring access to the most up-to-date information for your projects. Whether you're utilizing Esri's powerful spatial analysis tools, leveraging the user-friendly interface of Google Maps, or tapping into the advanced functionalities of ArcGIS, Utilocate empowers you to seamlessly incorporate these platforms into your workflow. 

Utilocate's Advanced Search feature empowers you to create, save, and personalize intricate search criteria, enabling swift access to your data. With Utilocate managing vast amounts of information, including dig details, text, and geospatial data, our Advanced Search functionality provides a robust solution for efficiently navigating this wealth of information. For instance, you can tailor searches to specific parameters, such as emergency locates within designated geographic regions, and save these customized search methods for future use.  With Utilocate's Advanced Search, harnessing the power of your data has never been easier or more efficient.

Utilocate is designed to be highly adaptable, seamlessly integrating with other technologies to enhance your operations. Through APIs, Utilocate efficiently and securely ingests and provides feedback on data, ensuring smooth interoperability with your existing systems. Whether you're connecting with any 811 or One Call center, or utilizing platforms such as Azure, PowerBI, NetSuite, Salesforce, and more, Utilocate facilitates seamless communication and data exchange. This interoperability empowers you to leverage the full potential of your technological ecosystem, optimizing workflows, enhancing insights, and maximizing efficiency across your organization.

Utilocate's seamless integration with 811 and One Call centers ensures that the transmission of locate requests, updates, and responses is efficient and reliable, fostering smooth communication between excavators, utility providers, and regulatory agencies. In addition to facilitating this vital connectivity, Utilocate automatically provides excavators with essential information on state dig laws. This proactive feature not only reinforces compliance but also promotes a culture of safety, empowering excavators with the knowledge they need to navigate regulatory requirements effectively and minimize the risk of incidents.

Utilocate simplifies document management by enabling users to upload files directly to tickets, ensuring seamless integration of relevant documents into project workflows. These documents can be effortlessly included with deliverables, providing stakeholders with comprehensive information. Additionally, Utilocate allows users to attach photos to tickets, enhancing visual documentation of project progress. With its autolog feature, Utilocate automatically records every action taken within the platform, creating a detailed data trail for reference and accountability. This is a streamlined approach to document management.

Utilocate significantly enhances communication with stakeholders by automating various outreach processes. Through automatic email notifications, Utilocate ensures that deliverables and essential documents, including state dig laws, are promptly sent to relevant parties, fostering transparency and compliance. Moreover, Utilocate's auto logging feature records all communication interactions, providing a comprehensive record of calls and ensuring accountability. By automating these communication channels, Utilocate optimizes collaboration, reduces manual effort, and enhances efficiency in project management.

At Utilocate, we understand that your locate team is diverse, with varying levels of experience and expertise. That's why we offer the flexibility to set up different user types and customize settings at the individual level. With this approach, you can create roles such as "rookie locator" and then tailor the experience for each user based on their specific needs and growth trajectory. Whether it's adjusting permissions, providing additional training resources, or assigning specific tasks, Utilocate empowers you to support your team members as they develop their skills and progress in their roles. By offering this level of customization, Utilocate ensures that every member of your team has the tools and support they need to succeed, contributing to overall productivity and success.

With Utilocate, you can effortlessly schedule your hydrovac, HDD (Horizontal Directional Drilling), or drilling equipment using our intuitive scheduler. This feature provides a centralized platform for managing all your equipment scheduling needs, allowing you to efficiently coordinate resources and optimize your workflow. Whether you're planning excavation projects, utility installations, or construction activities, Utilocate's scheduler streamlines the process, ensuring that equipment is allocated effectively and deadlines are met. Say goodbye to manual scheduling headaches and hello to seamless equipment management with Utilocate.

Utilocate's automated billing feature offers unparalleled efficiency by allowing you to seamlessly integrate your billing structures into the platform. Whether you choose to set up the billing rules yourself or prefer to have us handle it for you, Utilocate ensures that your billing processes are streamlined and error-free. At the end of each month, Utilocate automatically applies these rules across your data, saving you valuable time and effort. This means that even for complex contracts, you can generate invoices quickly and accurately, without the need for manual calculations or data entry. With Utilocate, invoicing becomes a breeze, allowing you to focus on growing your business instead of getting bogged down in administrative tasks.

Utilocate's routing algorithm is not just efficient; it's a top performer. In rigorous testing against some of the best locators in our user base, it consistently surpasses their performance. This algorithm is incredibly versatile, allowing you to configure it for compliance, efficiency, cost-effectiveness, or any other priority you may have. What sets it apart is its dynamic nature—it adapts to emergencies and changing conditions on the ground in real-time. Plus, it's customizable; if users prefer not to use it or have enough experience to navigate without it, they have the option to turn it off. Utilocate's routing algorithm is not just a tool; it's a game-changer in optimizing your locate operations.

Running reports to track billable hours and activities for your locate contracts is a critical aspect of managing your operations effectively. Utilocate understands the importance of this process, which is why we offer an automated and powerful report builder. With our report builder, you can effortlessly generate detailed reports that provide insights into your billable activities, allowing you to accurately explain and justify your charges to clients. Whether you need to analyze locate data by project, date, or locator, our report builder offers the flexibility and customization options you need. And with the ability to download and export the data as a CSV file, you can easily share and analyze the information across your organization.

Utilocate boasts what we believe to be the fastest camera in the industry, offering a seamless experience for field personnel. With Utilocate's rapid-fire camera feature, locators can capture multiple images in quick succession without interruption. This intuitive process allows them to focus on the task at hand without having to pause and confirm or delete each photo individually. By consolidating this step to the end of the shooting process, Utilocate streamlines field operations, saving valuable time and reducing the risk of distractions. With Utilocate, your locators can work with confidence, knowing that they have a reliable tool at their fingertips to capture critical information swiftly and securely.